Shipping policy

We offer free shipping on all domestic orders. We will send your order through reputed and trusted courier service.

​It takes 1-2 business days to process your order. Your product will delivered within 2-5 business days.

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The parcel is packed neatly and firmly, the product will not break. However, if there is any problem, it will be our  responsibility. We have a responsibility until the parcel reaches safely to the customer.

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In cases where delivery is not possible in small towns or villages through couriers then, we will send parcel through post office near the village. Parcel through post takes about 4-6 business days to be delivered.

Return, refund and exchange policy

We have very genuine and honest return and refund policy. In case for any reason you're not comfortable with the product after receiving it. You can send it back to our address for exchange or refund. 100% cash refund will be processed as soon as we receive your return parcel.
 

No force to purchase other item, no voucher, no ifs and buts, no tricky conditions. 100 % cash refund, at same time. No questions asked. And in case of exchange, we will dispatch exchange parcel of your choice same working day we receive your parcel.
A truly unmatched and very genuine return refund policy.
 

You are eligible for 100% refund or exchange when:

• seal on product should be remain unbroken

• product should be unused

• you initiate return within 8 days of delivery.

Unboxing video necessary for complaint regarding damaged or wrong product. 

For any query or support required related to return, refund or exchange : 
You can call on :  7984554636 

11:00 am to 6:00 pm ( Tue - Sun ) or mail us on ngold.mpl@gmail.com

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Return Parcel to:​

NishuGold
32-33, Alkapuri arcade, R.C. Dutt road,

Alkapuri, Vadodara,

Gujarat - 390007
Mobile No: 7984554636